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This guide provides step-by-step instructions for setting up a custom domain for reporting emails and client portals within the Adaptify platform. By configuring a custom domain, agencies can enhance their branding by presenting clients with white-labeled URLs that align with their business identity.
Feature Description
The Custom Domain feature allows agencies to replace the generic "seostats.io" domain with a personalized URL (e.g., "seo.myagency.com") for both reporting emails and client portals. This setup ensures a fully white-labeled experience, strengthening brand identity and improving client trust.
Benefits
- White-Labeling: Customize the domain to match your agency’s branding.
- Improved Client Trust: Clients see your agency’s domain, enhancing credibility.
- Streamlined Process: One-time setup; all new sites added to your account will automatically use the custom domain.
Setting Up A Custom Domain:
Setup Instructions
Accessing the Setup Area
- Log in to your Adaptify account.
- Navigate to the Website SEO Potential box on your dashboard.
- Click the "Set Up Client Portal" button.
- You will be directed to the White Label SEO Settings page.
Enabling the Client Portal
- Enable the client portal by toggling the available option.
- You can choose to use the default "seostats.io" domain or proceed to configure a custom domain.
- Click "Configure Custom Domain" to begin the setup process.
Configuring a Custom Domain
- Enter Your Preferred Domain:
- Input your main domain (e.g., "myagency.com") or a subdomain (e.g., "seo.myagency.com").
- Follow DNS Setup Instructions:
- If needed, you can verify your DNS hosting using tools like DNSChecker.
- Add the provided DNS records to your domain name provider’s settings (e.g., Cloudflare, Namecheap, GoDaddy). Note: Image below is an example, please use exact prompts given to your after you complete Step 1.
- Wait for DNS Propagation:
- DNS changes usually propagate within a few seconds to a few hours. However, it may take up to 24-48 hours in some cases.
- Confirm Setup:
- Click "Confirm Setup" to save your custom domain.
Post-Setup Instructions
- Once the domain is successfully set up and verified, a new button will appear under the Website SEO Potential box.
- This button will provide a direct link to the newly created, branded custom domain portal, which you can share with clients.
- For existing clients, ensure you send them the newly configured domain link.
- For new clients, use the updated URL directly.
- Any additional sites added to your Adaptify account will automatically use your configured custom domain.
Troubleshooting
- Ensure DNS records are entered correctly and match the details provided above.
- If propagation takes longer than expected, double-check your configuration or use DNS diagnostic tools.
- Verify SSL certification by accessing your URL once propagation is complete.
Additional Resources
- GoDaddy DNS Setup Guide
- Namecheap DNS Setup Guide
- Cloudflare DNS Setup Guide
- BlueHost DNS Setup Guide
- Dynadot DNS Setup Guide
- Ionos DNS Setup Guide
- Hostinger DNS Setup Guide
For further assistance, contact Adaptify Support.
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